New Date Set for IP One Roll Out

On December 2, 2015, DSHS announced a delay in the implementation of Individual ProviderOne (IPOne), stating that the system would not be ready to produce timely and accurate payments to nearly 40,000 individual providers (IPs) who perform Medicaid personal care and respite services for clients of DSHS. 

Based on system readiness indicators and collaboration with its business and interface partners, DSHS has set the new go-live date for March 1, 2016. That is the first date that individual providers will begin claiming for their services in IPOne. Providers will continue using SSPS to claim for services provided through February 29, 2016. 

According to DDA Assistant Secretary Evelyn Perez, “This work is not easy. We are the first state in the nation to integrate medical and social service Medicaid payments into a single system. It is an extremely complex effort. We are committed to implementing a system that produces timely and accurate payments for IPs. More detail about the implementation date change will come out for staff and providers in the coming weeks.” 

For information on Individual ProviderOne (IPOne), visit




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